Knowledge base

SIDES Videos

In addition to our extensive Help Center, you can also find product videos, tutorials, and much more from SIDES on YouTube. Just take a look.

Recent Articles
Creditors ledger
What The creditors ledger is a central overview for managing and analyzing all recorded orders and invoices within a period. Where Admin: Accounting > Creditors ledger. The creditors ledger contains all invoices issued within a period - from one cash ...
WisePad 3.0 with Restaurant POS App
What The Stripe WisePad 3.0 can be used in combination with the Restaurant POS App as a Bluetooth payment terminal for Android and iOS to accept contactless payments such as credit and debit cards, Apple Pay, Google Pay and many more. Where ...
Release Notes Version 1.2.291 - March 11, 2025
Please note that the rollout may take up to 10 business days, as the release will be deployed in stages to ensure stability. New features Extended input options for billing address and company name: Customers now have the option to enter a billing ...
Enter billing address and company name for counter and table sales
What Customer data such as billing address and company name can be entered quickly and easily for orders and order changes. Where POS: Counter sales and Table sales > Customer login. Access and use of customer data entry Customer data such as billing ...
Set item to "sold out" in the Kitchen manager
What In the Kitchen manager, item can be marked as "sold out", managed and set as "available" again if necessary. Where Kitchen manager: "Sold out" icon. You can mark items directly during processing in the Kitchen manager as "sold out". In addition, ...

Popular Articles
View/Usage
Here is a brief overview of how the Kitchen Manager works: To use the Kitchen Manager, first, log in to the simplypos.de interface and select Kitchen Manager here. In the next step, select one of the created workstations (these are configured under ...
Selfservice(-terminal) ("in the POS cash register") (EN)
Calling up the self-service terminal The self-service terminal allows your customers to place their orders directly at a terminal. This should be placed in a clearly visible area in the entrance area. In order for you to use the terminal, it must be ...
Communication log
After an email account (by a SIDES employee) has been created and set up in the Admin --> in the category "Store" --> at the category sub-item "Store-wide settings" --> in the tab "Email account" (at/for/with "Sendgrid") (and in the category "Store" ...
Q: The driver app does not show the location of the driver. What can I do?
To resolve the issue, please follow these steps: Log out the driver: Log the driver out of the app. Restart the phone: Restart the device to fix any potential connection or software issues. Log the driver back in: After the restart, log the driver ...
Vehicle types
To add a vehicle type, click on the "Vehicle types" subitem in the "Vehicles" category. There you click on the button "ADD VEHICLE TYPE" in the upper left corner. Active: Here you can select whether the vehicle type should be treated as active at the ...