Basics

Basics

You don't need any complex hardware equipment to run SIDES. Basically, the system runs on any device that has a browser and the appropriate power. SIDES can also be used on a tablet or cell phone, but you need at least a Windows computer to process and print the print jobs. Below we have outlined and described some hardware setups for different use cases. 
As an on-site computer system, we recommend at least one PC whose components are no more than about 2 years old. A "commercially available PC" is defined as the minimum requirements specified by Microsoft for the current Windows system (Windows 11). In addition, a commercially available consumer monitor, a Windows operating system, a receipt printer and a Chrome browser with a current version must be available.


Our recommendations

Hardware:
  1. Touch monitor: with a screen diagonal of 10 inches or more.
  2. PC: Windows computer with at least Windows 10 and 8 GB Ram
  3. Thermal receipt printer
  4. Barcode scanner
  5. Payment terminals: SIDES Pay (you will receive the SIDES Pay terminal from us)
  6. Self-service terminal: ONLY with SIDES Pay: min. 10 inch screen diagonal
Our hardware shop with the recommendations is currently under construction.
Until the shop goes live, you can take a look at this flyer or contact our support for recommended hardware: 
The flyers are only available in DE, CH and NL:

Free recommendations

Attention:
We do NOT provide a warranty and/or guarantee for the recommended hardware, as we do not work with the hardware manufacturers.


Free recommendations
SIDES Drive app:
  1. Cell phone for the SIDES Drive app: CAT S42 rugged outdoor smartphone Suggestions
    -> Mobile phone tariff should include at least 10 GB data volume

SIDES Pick app:
  1. Cell phone for the SIDES Pick app with a barcode scanner: TC21/TC26 touch computer Suggestion
    -> Mobile phone tariff needs only little data volume, because the SIDES Pick app can run over WiFi in the store

Internet:
  1. At least DSL 16.000 connection

Router:
  1. Fritz Box 6890 (LTE capable) Suggestions

Software:
  1. At least Windows 10
  2. Google Chrome browser download



Examples of a hardware setup


Delivery operation

In the delivery operations, you need an acceptance point for taking orders by telephone and a driver terminal at which the drivers assign the orders to themselves. The driver terminal can also be a tablet if, for example, there are space problems. In the kitchen, you should have at least one printer.






Restaurant operation

In the restaurant business, you need a point of acceptance for taking orders or for pickups, etc. The waiter can take orders directly from the customer using an Android smartphone.






Counter operation

In pure counter operation, one needs a receiving point for order taking or for collections, etc.


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