Driver app

Driver app

The driver app can be downloaded from the Apple Appstore or Google Playstore at the following links:



First log into the administration and go to the category "Store" --> to the category subitem "Stores" --> to the light green "pencil icon" button "edit" --> to the tab "Settings" --> to the sections "Dispatch / Tour Management", "Driver App" and "Driver Terminal" and set there the corresponding desired relevant settings-important is especially in the section "Driver App" the option "Activate the use of the driver app in the cash register and in the driver terminal:", which must be set to "yes".
Subsequently, you still have to select whether the binding of the device should be permanent (then the QR code only has to be scanned once) or whether it has to be rescanned every shift.
The permanent binding is suitable if your employees use their own phones, a binding that is recreated at each shift when they provide phones to the employees.

In the driver terminal, after the settings are made, the QR code for connecting to the app should appear when an employee signs in for a shift.



GPS tracking and more

If the driver app is active and GPS is enabled on the phone, then it is possible to track the driver's position in the cash register in the "Route planning" section and in the "Driver terminal". However, this only works if the driver has assigned himself a tour in the driver terminal.

To see the destinations and the optimal route of the driver on the map, you should activate the corresponding options in the settings at the map.


Logging into the driver terminal


Please log in to the driver terminal.



Log in an employee whose "Employee role" is marked as a driver. This depends on the settings made in the administration under "Employee roles".




Following this, you should see a message like the following on the terminal screen:




In addition, a QR code will appear that must be scanned with the app so that the connection between the app and the driver terminal can be established for this employee. (The QR code can optionally also be displayed and scanned again later in the tabs (/the categories) "Tour planning" or "Personnel management").

In the driver terminal, the previously displayed message then disappears and the logged-in employee can now be seen.




You can now assign the tours to the driver in the terminal as usual. These will then be displayed in the app. Please keep in mind that the current geodata of the app are only saved when the employee is on tour.




For multiple drivers, tours can still be started in the driver terminal using the dark green buttons "CALCULATE ROUTE" and "START TOUR", after which the tours appear in the app. When Auto-Dispatch is switched on, tours can be seen and started directly in the app.


To do this, tap "TOURS" on the dashboard within the app.





On the following screen all active tours of the driver are displayed. For each order, information such as the address, customer name, phone number and location can be viewed on the map.





When submitting the tour (small button at the bottom center) you can view the invoice of the order and select the payment method. Here only the payment methods are displayed that are enabled for the subsequent change within the administration.







Shifts


From the app's dashboard, you can access the Shifts menu item and then view the next shifts.




After clicking the button, the employee will be shown all upcoming shifts that have been saved in the "Shift planner" in Admin/POS.







Accounting


On the dashboard of the app, you will find not only tours and shifts, but also invoices.





Here it is possible for the driver to see a current status of his payroll.





Note: The driver app does not track kilometers driven. It only shows the kilometers calculated according to Google. This is intended to show drivers how many kilometers they should drive. Other customers use this to ensure that drivers always choose the optimal route and do not secure extra revenue by taking detours. To be fair to drivers, they should write down the starting and ending mileage and submit it for reconciliation at driver payroll. It is then up to you, as shift manager or similar, to decide whether to use the times selected by Google for billing.


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