With the statistic "Productivity" you get a very useful tool that helps you to determine your personnel requirements and to optimize your costs.
In the first step you should set the time interval in which you want to analyze the productivity. You can perform the analysis individually, weekly or monthly.
In the next step, you should select a store, if necessary, and determine whether or not sales tax should be included when reporting sales.
You can now determine which values should be output in the table and in the Excel export. Then click on the "Create statistics" button to see the analysis.
The table has three tabs. The first tab "hourly single values" shows all values per hour individually. The tab "Cumulated values" adds up the values, e.g. the working hours and costs hourly. The delivery time evaluation shows you the relation of tour utilization and delivery times, which gives you a conclusion whether you had too few or too many drivers.
The tables "hourly single values" and "cumulated values" are composed of different columns:
Period: Indicates the period of the evaluation
AZ Drivers: Is the cumulated working time of all drivers in the selected period. In the "Cumulated Values" table, the working hours are summed up with the one from the previous period.
AZ Indoor staff: Is the summarized working time of all employees who are not drivers.
AZ Total: is the summed working time of all employees.
AZ Costs: are the working time costs calculated from the average hourly wage that you can set in the store settings and the working time of all employees.
WE costs: are the costs from the cost of goods, which you can define in the store settings.
Deliveries: Is the number of deliveries in the corresponding period.
Tours: Shows the average number of tours made by the driver. The first value shows the actual tour average in the period. The second value is the desired tour average, which you can set in the store settings.
Total productivity: You can enter a productivity ratio in the store settings. This indicates how many euros per employee and hour you want to achieve. I.e. you calculate how high your costs per hour per employee are or you want to reach. In our example we have chosen 30 €. The first number in the statistic indicates the current value in the hour, the second one the value you predefined.
Turnover: Indicates the turnover in the corresponding period.
Costs: Shows your costs for the corresponding period. These are calculated from the monthly fixed and other costs that you have stored in the store settings.
Sales/Costs: The first number shows your sales and the second number shows your costs per period.
The delivery time evaluation gives you a good overview of the driver demand in the corresponding period. If, for example, the tour average is very high and the number or percentage of orders with the desired delivery time is very low, then you see that you had too few personnel.
Again, a low tour average and a high percentage of orders with the desired delivery times could indicate too much staff working. Please note that these are only indicative values and we do not guarantee the data.
The different table columns at a glance:
Period: Indicates the period of the evaluation
Tour average: Shows how many tours were driven by the driver on average. The first value shows the actual tour average in the period. The second value is the desired tour average, which you can define in the store settings.
Delivery times absolute: In the store settings you can store the delivery times you want and accept. These are used in this evaluation. The first value shows the number of orders that were delivered within the desired delivery times. The second shows the number of orders that were delivered within the accepted delivery time. The last value is all orders that exceed this value.
Delivery times relative: See above, but in a percentage distribution.
Delivery orders: Number of total orders