Room and table management
What Rooms and tables can be created for restaurant sales. It is also possible to create and print QR codes for table orders so that customers can place their orders online. Where Admin: Store > Stores > Room and table management. |
Create tables
At Admin: Store > Stores you can create your rooms and therefore your tables for restaurant sales using the blue "Room and table management" button.
Click on this button to go to the interface where you can create the tables.
To do this, please click on the dark green "Add room" button.
You can then set up your tables in this room as you wish.
If you use our "Mobile POS", it is recommended that you create the tables here identically to the actual room. Here you can also create a design of the room in advance, which you can then upload here under "Background image" and integrate the tables. You can also select the tables in a square or round version and rename them according to your wishes. This may end up looking like our example image above. After saving the tables you have created, they will be available for booking in all POS interfaces.
Appearance in the POS
This is how the table sale is displayed in the cash register system. When switching to the graphical view by clicking on "Graphical", the same graphic that was created in the admin interface will appear.
Old cash register view:
New cash register view:
Table orders via QR codes
Once all rooms and tables are set up, you can print the QR codes for the tables from the overview using the blue button.
By scanning the QR codes, customers can place orders for their table online. The prerequisite for this is that you use a SIDES webshop.
Scanning the QR code takes the customer directly to your webshop. There they can select the products they want. Clicking on "Checkout" takes them to the checkout (order completion), where they can select their preferred payment method, among other things.
The mandatory fields for the customer data to be entered (e.g. first name, surname, telephone number, etc.) that are to be displayed in the checkout in the Webshop can be defined in the admin under Admin: Store > Global store settings > Mandatory fields > Customer data for table sale. If no mandatory fields are defined, the customer does not have to enter any data.
The room and table number are transferred automatically. As soon as the customer has completed the order, the order is listed as a table sale in the order overview. The room and table number are displayed in the comment field of the order and are also visible when you click on "View order". The addition "Eat in" (In-house) means that the order is always taxed at 19% (in Germany), so that the tax is booked correctly as with regular table sales.
Old cash register view:
New cash register view:
The advantage of this is that direct contact with the customer is no longer necessary to take the order. This leads to fewer errors when taking orders and less waiting time for the customer. Personnel costs can also be saved or employees can be deployed more effectively.
Tax and sales settings
Settings for "In-house" or "Out-of-house":
In the store settings, you can specify separately whether "In-house" or "Out-of-house" is selected for counter sales and table sales, or whether the "operator" should decide this for each sale. This can be set under Admin: Store > Stores > Edit > Settings > Taxes and deposit > "In house at counter sales" and "In house at table sales".
Note: The "Ask operator" option only applies to the POS and does not work in the webshop, as there is no query there. In the webshop, "In-house" is used for table sales.
Standard tax for in-house sales:
In the store settings there is the option "Use standard tax rate on in-house sales", which can be activated if desired, under Admin: Store > Stores > Edit > Settings > Taxes and deposit > Use standard tax rate on in-house sales.
Selection of the tax rate:
The tax rate for the "Standard tax" can be defined in the store settings. The following options are currently available: "Standard", "Reduced", "Tax-free".
In addition, "Tips" and "Donations", which can be given in different modules of the system in the checkout, have separate tax settings that can be adjusted under Admin: Store > Stores > Edit > Settings > Taxes and deposits > "Standard tax tip" and "Standard tax donation".
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