SOCP (EN)
What This guide is about setting up and configuring your printer. Where Admin: Hardware & System > Printer > Add printer. |
Please make sure that all printers and drivers are correctly installed and ready for use.
The installation of our software is done as follows:
First, you need to download the "SOCP CloudPrinting" software. This can be found on your dashboard under the "Help and Manual" item. During installation, make sure that the option "Start program automatically" is activated.
Once the software is installed and started, you will find your personal identifier and an overview of the available printers in the first tab. Now select the printer that is to be used for receipt printing. In our example, this is the EPSON TM-T88V Receipt.
In the tab "Settings", it is also necessary to set the following checkmarks:
- integrated print
- Use PrinterProxy
Now you have to complete the setup of the printer in our system. To do this, log into the admin area. There you will find the submenu item "Printer" under the menu item "Hardware & System".
This will take you to an overview where you can later manage the printers you have created. Furthermore, you will find the field "Add printer" in the upper area. By clicking on it, you will get to the input mask for setting up your printer.
All of the following points must be filled in/selected by you:
- Store: Make a selection here, insofar as you manage multiple stores.
- Cash register/counter: Make a selection here for which cash register the printer is to be set up. If you have multiple selections, hold down the CTRL key while making the selection.
(The following two pieces of information/data are store and user specific and are different for each printer and user. If a new printer is installed, it will also receive a new identifier and new ID that must be stored in the system).
- SOCP ID: Here you enter the store ID that is displayed in the first tab in the SOCP program. ("Copy ID")
- SOCP Name: Here you enter the printer name that is displayed in the first tab in the SOCP program. ("Copy printer name")
- The next two settings determine which order channels are to be included in the printout and which [type of] receipts are to be printed by the printer.
Again, you must make the applicable settings and select the correct print templates.
- On the right side you will find the settings for the commodity groups. Here you decide which product groups are to be included in the receipt printout. If no selection is made here by you, then all commodity groups are printed.
After input of all information, these must be saved by you. Afterwards you get back to the initial overview of the printers. Here you find now beside the usual buttons for the administration of the printers a further blue button, over which you can arrange a test pressure. If a test page is printed after clicking on the button, the printer has been successfully created.
Related Articles
Newsletter (EN)
What Before a newsletter can be sent to the customer, the customer must first give their consent. The customer can agree to receive newsletter emails in the webshop or the app, or an employee can activate the consent for the customer via the ...SOTA (EN)
Before installation, SOTA must be enabled within the cross-store settings. This can only be done by an admin or it has already been enabled by SIDES. The call number display supports CAPI, TAPI and FritzBox. Depending on which connection is present, ...Dashboard (EN)
What Live data from the stores is displayed in the dashboard. With the appropriate permission, the delivery portals can be opened and closed, and the delivery areas can be activated and deactivated. Where Admin: Dashboard. The dashboard provides an ...SIDES Hardware (EN)
What At SIDES we offer hardware for your business, the corresponding instructions for which are linked here. Hardware flyer The flyer with the hardware that suits your company is available here (the flyers are only available in DE, CH and NL): For ...Merchant accounts (en)
At the moment, only the payment service provider "Adyen" is available for MerchantAccounts. An account with Adyen is required, for example, for "Google Food Ordering" ...