Table orders (Mobile POS)
The POS tool "MOBILE POS" has the same function as entering an order via "Table sales" in the normal "POS", but has a different view.
Here one assigns an order to a specific table in a specific room in the restaurant (rooms and tables must be created beforehand in the Admin in the category "Store"-->at the submenu item "Stores"-->at the corresponding store on the right at the blue "Four squares that together form an own square symbol" button "Room/Table management").
At the top right of this view you can switch between the "Graphical" view (which is already known from the creation of the tables), which makes the shape, size and position of each table in the room visible, and the "List" view (which may be clearer). By default, the "List" view is enabled.
It would also be possible to make "reservations" here, where the items ordered for later can already be specified, but no booking time or date. To do this, click on the orange button "BON PARK" after selecting the articles. After doing this, the order will appear in the table sales overview and the corresponding table will change its color from gray to red, as a signal that it is now occupied/occupied. However, if you click on this table again, you can also place another order for the table by clicking on the green "checkmark" button, if it is a very large table with several groups of guests or if guests within a group want to strictly share the bill and order. If one does not want to place a new order, one cancels the "process" by clicking on the white and red "cross icon" button (X). Clicking on the specific table quickly displays all orders for it in a clear manner.
The remaining three buttons on each order are the same as in the "normal overview/list". These are the blue "pencil icon" button "Edit" to add items to the order or cancel items before completing a guest's restaurant visit, the white-green "Euro sign icon" button "Settle" to finalize the order, and the white-orange "Thin arrow to the right and parallel thick arrow to the left icon" button "Move" to move the order to another location.
If you click on the blue "pencil icon" button "Edit" and then on the green button "CONCLUDE ORDER", you will get the possibility to click on two more buttons. These are the following buttons:
1. to the green button "SPLIT ORDER" with which one can split individual articles from the original order with the help of the "+" and "-" buttons next to the articles and thus create "two" new orders (at the same table!). Afterwards the action has to be confirmed with the green button "SAVE SPLIT" or cancelled with the white-red button "DISPLAY SPLIT".
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2. the orange button "MOVE ORDER" with which it is possible to move an order to another table, potentially also to another room, using the two drop-down menus at the top. In addition, you can use the "+" and "-" buttons next to the items to decide whether only individual items should be moved to another table as a "new order". Afterwards, the actions must be confirmed collectively with the green button "MOVE ORDER" or cancelled with the white-red button "CANCEL".
After processing a table sale in these ways, it is necessary to click on the white-red button "BACK" and then on the white-red button "DISPUTE" (this is the usual way of proceeding, which is necessary/wanted for such a change!)-or to finally (!) settle the order by the green button "CONCLUDE ORDER".
As soon as one has clicked on the two white-red buttons, one is asked in a small appearing window whether one would like to "settle the table further". If you click on "CONTINUE ACCOUNTING", you will only be taken back to the "final overview" from before. To complete the process "correctly"/finally, you must click on the red "CANCEL" button.
The selection of "Delivery" or "Collection", "Immediately" or "Pre-order", "INHOUSE" or "OUTHOUSE" as well as the "INTERNAL NOTICE" for the kitchen voucher are not to be specified/available when creating or "settling" the "Table sale".
Assigning the order to a customer is also not possible in a "table sale".
But here there is the possibility to define/calculate the change at the end by the white-green button "CHANGE MONEY". If you click on it, you can split the sum given by the customer after the normal sum and in addition also after "tip" and "donation" and/or mark these as such. In addition to the "PASSING" button to immediately enter the actual total price of the order as "given", there is also the "REMAINDER AS TIP" and "REMAINDER AS DONATION" buttons, which only work if more than the actual total price of the order is entered above for the normal sum. For each of the three values or for each of the three fields there is the possibility to either enter the numbers manually on the keyboard, to increase or decrease the values by clicking on the small arrows to the right of the fields in 1 cent steps (keep pressed for faster increase or decrease) or to add the corresponding value once per click by clicking on the buttons to the right (can be pressed as often as you want in each case). Also these three functions are only applicable for "Tip" and "Donate" if more than the actual total price of the order is entered in the normal total above.
The rest of the process of ordinary order placement is the same as the section "Entering delivery/pickup orders" in the article "Delivery / Pickup".
The minimum order value is not relevant for a "table sale".
It should be noted that you cannot cancel a "table sale" order before you have settled it!
Reserve table ("with Seatris")
If the reservation tool Seatris is set up in the admin in the category "Store" --> at the category subitem "Stores" --> at the corresponding store list entry at the blue button "Room/Table Management", tables can also be reserved here at "Table Sales" by an employee for a customer (if the customer calls e.g.).
To do this, click on the corresponding table, select the number of guests using the orange "'-'(minus)-symbol" button and the light green "'+'(plus)-symbol" button and finally confirm the selection with the light blue button "PLACE GUESTS". With this, the table is immediately reserved (in contrast to a reservation via the webshop, where the time must be selected and the delay of the display in the "KASSE" at "Tischverkauf"/at "MOBILE KASSE" depends on it, how to set the "Advance display of reservations [before the start of the planned table occupancy] in minutes" in the Admin at the reservation tool)-this can be recognized by the red marking and in the case of the "CASH" at "Table sale" also still by the time in which the guests will presumably occupy the table in the table. Also to be seen on the right at "Reservations": The counter for "Reservations" and "Reserved Tables" goes up at the same time (the counter for "Reserved Tables" [i.e. occupied tables], goes up only after the time specified in the admin for the delay of the display of the reservation, the one for "Reservations" always immediately, since it stands for the "total number" of reservations).
No order is created here yet-so no items are selected and no shopping cart process is completed, nor is an invoice number created. The function is also independent of the "BON PARKEN".
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If a reservation is canceled [or if the number of staff changes or the guests leave the restaurant], one clicks again on the table and then on the light gray button "GONE". In the normal case, however, you make a table order as usual (immediate closing or additional previous parking of the receipt).
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