Take out waiting for pick up

Two types of orders appear here:

1. "Pickup" orders, if the store setting is "Pickup orders must be assigned.      (If "yes", then it is mandatory that a pickup order be assigned to a cashier. Receipt printing also occurs only after assignment.)" in the "Store" category --> at the "Stores" category sub-item --> at the light green "pencil icon" "edit" button --> at the "Settings" tab --> at the "Delivery and pickup settings" section. is activated.

2. self-service orders from the self-service terminal at https://xxxxxxxxxx.simplyselfservice.de. 

Orders must be "assigned to an employee" or "confirmed" here by "re-completing" the order, where you can also edit it again.

This is done via the light blue "pencil icon" button "Edit order". After that, the process is the same as placing a normal pickup order-from the "Order" step of the product selection.

Alternatively/Additionally there are:

- for self-service orders, there is also the red "'X' icon" button "Delete order", with which you can cancel an order

- for pick-ups, which have to be assigned, there is also the white-light blue "magnifying glass icon" button "View order", which allows you to view an overview of the order in a small window.

• Related Articles

• Use of the SIDES Pick app

  The SIDES Pick app is downloadable from the Apple App Store and Google Play Store at the following links: Apple: https://apps.apple.com/us/app/sides-pick/id1631841140 Android: ...

• Basics

  You don't need any complex hardware equipment to run SIDES. Basically, the system runs on any device that has a browser and the appropriate power. SIDES can also be used on a tablet or cell phone, but you need at least a Windows computer to process ...

• Staff sales

  In the POS it is also possible through the tab "Staff sales" that an order is placed for employees or employees place orders for themselves. For this purpose, only the corresponding employee must/may be selected and optionally an "ORDER NOTICE" added ...

• Displayed delivery times for webshop orders

  If the automatically calculated delivery time (!) is enabled/selected, it will also be displayed in the webshop. It consists of the set delivery time from the specific store settings (which however can also be set on the dashboard) and the average ...

• Wolt Drive DaaS setup

  What By connecting your stores to Wolt Drive, you gain access to a larger delivery network. Where Admin: Store > External Delivery (DaaS) > Add account. This guide describes the steps to set up Wolt Drive on the SIDES platform and some application ...