This may be because the time on your PC does not match the actual time. We call up the server time in our POS system when logging in and out. If this is not identical to the time on your PC, our system will not allow any tours, as otherwise the time cannot be logged accurately and assigned to the employees.
To change the time on a PC or set it to the correct time, you can follow the steps below:
For Windows PCs:
Open System Settings: Click on the Start menu and select Settings (gear icon).
Alternatively, you can also right-click on the time in the taskbar and select Set date/time.
Adjust date and time: In the Date & time window, you can activate the automatic time setting by activating the switch next to Set time automatically. This will automatically synchronize the time with an Internet time source.
If you want to set the time manually, deactivate this option and click on Change under Set date and time manually. Enter the correct time and date and confirm with Change.
Check time zone: Check whether the correct time zone is set. If necessary, activate the Set time zone automatically option so that the system determines the time zone based on your location.
For macOS:
Open System Preferences: Click on the Apple menu and select System Preferences. Go to Date & Time.
Activate automatic time setting: Select Set date and time automatically and make sure the Mac is connected to the Internet to synchronize the time with an Apple time server.
Manual time setting: If you want to set the time manually, deactivate the automatic time setting and change the date and time manually.