Customer/Customer management
Customerlist
In the category "Customers" --> at the category subitem "Customerlist" you will find all customers who have ordered from you in the past. With the customer list you get a comprehensive tool that allows you to filter and export your customers ...
Clean up customer data
There is a possibility to clean the customer database of the system. Tab: In general The first way to do this is to partially or completely clear the customer data master. This can be found in the Admin --> in the category Customer --> at the ...
Customer feedback categories
Surely you are familiar with the fact that your customers only contact you when there are problems with an order. Thanks to our new feedback module, you can now effectively counteract this. After an individually adjustable time after the order, the ...
Customer feedback
Here you can view the ratings that customers have given. To do this, you must first make all the settings from the article "Customer feedback categories". Furthermore, it must be noted that only customers who also have the option for the "general ...
Customer import
To save time and minimize the effort of manually entering customer data, our system offers the option of importing customer data directly from a file. This is particularly practical if you have already saved a digital customer list elsewhere. To do ...
Customer aliases
It is possible to create "customer aliases", i.e. alternative names for customers, e.g. artist names for singers or actors or similar - this is done via the green button "+ ADD CUSTOMER ALIAS". You can search for a specific customer alias using the ...