Restaurant POS app guide

Restaurant POS app guide


What
These instructions describe how to install and set up a printer in the Restaurant POS app.

Where
Restaurant POS app: Manage printers > Create new printer > Search for printer.


Download Restaurant POS App

The Restaurant POS app can be downloaded from the following links:



Video

This video explains how to set up the Restaurant POS app:
https://youtu.be/-ojsFK8I5lI.




Requirement 

  1. iOS 16 or newer
  2. Android 13 or newer
  3. Windows 11 or newer (Windows 10 may not support Webview)


Installation & login

1. Log in to your iOS/Android account to get full access to your device.
2. Install the latest version via the link above.
3. Enter your customer number and confirm.
 
Note: For demonstration purposes, no customer number needs to be entered, instead, tap on  Demo Mode .




Log in to the cash register with your access data. 

To return to the Restaurant POS app, click on the green symbol in the middle right. A box with a house symbol will open. Click on the house symbol to return to the Restaurant POS app.
 



Printer setting 

Preparation  

The printer must:
  1. Be part of the network.
  2. Be created in parallel in the SIDES Administration (Admin). See also here: https://support.simplydelivery.de/portal/en/kb/articles/socp-en.
  3. The "POS APP"connection (Admin: Hardware & System > Printer) must be selected (optional SQS).


 

App settings 

  1. Select the "AMQP" connection (optional SQS).
  2. Copy the SOCP ID and enter the ID in the SIDES Administration.
  3. Check the "Auto-Start" box (optional).
  4. Tap on "Start".




The printer can then be set up in the app. 

1. Select "Manage printer".




2. Select "Create new printer", then the app configuration of the printer opens.
3. Go to "Search for printer".
a. If the printer is part of the network, it will be recognized by the app.
 
Note: If the printer is not recognized, the IP address of the printer must be queried. See the last chapter of these instructions "Finding out the IP address of your printer" at the bottom of the page.


 

4. Tap on "Apply" next to the displayed IP address and then on "Test print" to verify the connection to the printer.






Dashboard overview

On the start page of the app, you have the option to go directly to your cash register accesses. 
  1. Auto-login to save the access data.
  2. Auto-start to start a specific application when starting the app.
  3. Full screen to switch to full screen mode when starting the application.




Note: If you do not have valid login data, the app may display the expected errors.


Manage printer templates

You have the option to customize your printout. To do this, go to "Manage printer templates" from the dashboard. Here you can customize the pre-installed print templates, create a new template or import a template.




In the template view, you can change the respective text modules on the set template. 

Note: We recommend that you use the default values.

Example 1:




Example 2:





Find out the IP address of your printer

For the Epson receipt printer (TM-T70, TM-T88, TM-M30 Ethernet, TM-T20):
1. First turn off the printer. 
2. Then press and hold the feed button. 
3. Turn the printer on again and continue to hold down the feed button. 
4. After a few seconds, a settings sheet containing the IP address of the printer will be printed:





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